What we keep and how we use it

Last updated: January 05, 2025

Privacy Policy for The Globals by Macenta Publishing

At The Globals, accessible from https://theglobals.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Globals and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in The Globals. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Track educational progress and learning analytics
• Provide personalized learning experiences
• Generate reports for teachers and administrators

Log Files

The Globals follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, The Globals uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more detailed information about the cookies we use, please see our Cookie Policy.

Third-Party Services

We use several third-party services to provide our educational platform:

Firebase (Google)

• Authentication: Secure user login and account management
• Firestore Database: Storage of user data, educational content, and progress tracking
• Analytics: Website usage analytics and user behavior insights
• Storage: File and media storage for educational content
• Performance Monitoring: Website performance and error tracking

Vimeo

• Video Content: Educational video streaming and player functionality
• Usage Analytics: Video viewing statistics and engagement metrics

Google Analytics

• Website Analytics: Traffic analysis and user behavior insights
• Performance Metrics: Page load times and user engagement

Educational Data Collection

As an educational platform, we collect specific types of data to enhance learning experiences:

• Learning Progress: Quiz scores, assignment completions, and educational milestones
• Content Interaction: Time spent on educational materials, video viewing patterns
• User-Generated Content: Written responses, uploaded files, and creative projects
• Classroom Data: Student-teacher relationships, class assignments, and group activities
• Assessment Results: Test scores, evaluation feedback, and performance analytics

Data Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission using HTTPS
• Secure authentication through Firebase Auth
• Regular security updates and monitoring
• Access controls and user permissions
• Regular data backups and recovery procedures

Third Party Privacy Policies

The Globals' Privacy Policy does not apply to other websites or services. We advise you to consult the respective Privacy Policies of any third-party services we use for more detailed information about their data practices.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business not sell the consumer's personal data (note: The Globals does not sell personal data).

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

For more detailed information about our GDPR compliance, please see our GDPR Policy.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The Globals does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Educational data may be retained longer to maintain academic records and provide historical learning analytics. You may request deletion of your data at any time, subject to legal and educational requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@theglobals.co
• By visiting our website: https://theglobals.co

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